In this article, we will run through how to check the permissions you have granted the Gather Mobile Application, and how to update or change these permissions.
Please note that the below instructions may vary based on your specific device type.
Permission to access the camera
On an Android device:
Open the Settings app on your phone
Go to Apps and Notifications
Find Gather Insights in the list of apps and tap on it
Click on Permissions
Click on Camera and Microphone Permissions
Ensure these are enabled
On an iOS device:
Open the Settings app on your phone
Go to Privacy & Security
Find the Gather Insights in the list of apps
Use the toggle button to switch permission to access the camera to on
Permission to access Location
On an Android device:
Open the Settings app on your phone
Go to Apps and Notifications
Find Gather Insights in the list of apps and tap on it
Click on Permissions
Click on Location Permissions
Ensure these are enabled
On an iOS device:
Open the Settings app on your phone
Search for Gather Insights in your list of Apps
Find Gather Insights in the list of apps and tap on it
Click on Location under the ‘Allow Gather to access’ section
Ensure permission to access Location is enabled
Changing the font size on your device
On an Android device:
Open the Settings app on your phone
Search and select Font size
Move the slider left or right to your preferred font size
On an iOS device:
Open the Settings app on your phone
Search and select Accessibility
Select Display & Text Size
Drag the slider to select the font size you want
Changing the screen resolution on your device
On an Android device:
Open the Settings app on your phone
Search and select Accessibility
Select Screen Resolution and adjust settings
On an iOS device:
Open the Settings app on your phone
Search and select Display & Brightness
Tap on Display
Tap on zoom and adjust settings