How to create, edit or remove a User

This guide explains how to create new Users within your Gather Workspace, as well as how to edit pre existing Users- and what you will need to do should you wish to remove a User from your Workspace.

Only Project Administrators and Workspace Administrators can create or edit new Users.

Adding a new User

1. Access the 'Manage Users' page: Click the cog icon in the top right corner of the Web Application and select "Manage Users".

2. Create a New User: Click the "+ CREATE NEW USER" button at the bottom right corner of the Users page.

3. Fill Out User Details: The "Create New User" page will open. Complete the required fields marked with an asterisk (*):

   • General

     • Full Name (Mandatory)

     • Job Title (Mandatory)

     • Profile Picture (Optional)

   • Contact Details

     • Email Address (Mandatory)

     • Contact Number (Mandatory)

     • Office Address (Optional)

   • Site Access (Mandatory)

     • Site Supervisor/Assignable to Shifts: Determines if the User appears as an Assignee of Shift Records and conducting Fatigue Risk Assessments.

   • Security and Access (Mandatory)

     • Password Options: Choose between sending a password set-up email or setting a manual password (requires confirmation).

   • Default Role (Mandatory) - Refers to the User Permissions of the account.

4. Save User: Click "SAVE" at the bottom right corner of the page. This will redirect you to the new User's profile page.

Editing a User Profile

1. Access the 'Manage Users' page: Click the cog icon in the top right corner of the Web Application and select "Manage Users".

2. Select User Profile: Click on the User Profile you would like to edit.

3. Edit User Profile: Click "Edit User" to modify your details.

4. Update Information: Edit your personal and contact information as needed.

5. Save Changes: Click "Save" at the bottom right corner to confirm the updates.

Only Project Administrators and Workspace Administrators can create or edit new Users.

Removing a User Profile

To remove a User profile, please contact Gather Support through our in app Help Centre.

Series 

User Permissions

How to sign in to your account

How to update or reset a password

Two-factor authentication

How to create, edit or remove a User ⬅️ You are here 

How to assign or unassign a User to a Project

How to add a User to the Assignee dropdown