This FAQ addresses common questions about People Profiles on Gather.
Q: What is the minimum amount of information to be added for a People Profile to appear in a Shift Record?
A: People Profiles require a name and a valid Supplier-Role combination (Project specific or Workspace wide) for inclusion in Shift Record.
Q: Who can add or edit a People Profile?
A: Workspace Administrators can add new or edit existing People Profiles.
Q: Can I set up multiple People Profiles in one go?
A: No, you cannot set up multiple People Profiles at the same time. People Profiles need to be added individually as each requires the compulsory fields to be completed.
Q: What do I do if two people I am setting up a People Profile for have the same name?
A: Unique system-generated references identify Resources with the same name in Shift Records. Renaming is also an option.
Q: How does a People Profile differ from a User Profile?
A: 'User' accounts give people login access to the Gather platform. 'People Profiles' are different, they do not give people login access to the platform; and instead represent the Labour being added to a shift. Editing or removing a User account will not remove the People Profile, and vice versa.
Q: Can I remove a Role from a People Profile?
A: You can archive a Role that has been saved under a People Profile. To do so, click on the “Edit Role & Supplier” button to the bottom left of the “Roles” section of the People Profile. From here, click on the three dots to the far right of the Role, and select "Archive".
Q: How do I add a new or edit existing Attribute types?
A: Workspace Administrators can add new or edit existing attributes within the “Edit Name and Attributes” section of the People Profile.
Q: What should I do if someone leaves my organisation?
A: When somebody leaves your organisation, you should mark the People Profile as inactive. This Profile will no longer be available to be added to any newly created Shift Records.
Q: What happens to existing records if the People Profile name changes?
A: Updating a People Profile name won't affect existing Shift Records (they retain the original name). The new name will apply to future Shift Records.
Q: What should I do if someone gets a new role/promotion?
A: Add new Roles to People Profiles using the "Edit Role & Supplier" button within the "Roles" section. Updated Roles will be reflected in Shift Record options.
